We’re excited to announce that EmpowerLocal is enhancing your implementation and support experience by introducing Zendesk, a trusted and widely-used platform, to provide even more ways to connect with us.
This upgrade expands and streamlines our communication channels, giving you new options to reach out to the EmpowerLocal team. Rest assured, your support will continue to come directly from our in-house team — we’re simply adding more flexibility and convenience to how we can assist you.
Now, you can reach out through:
- Email: Start a ticket by emailing us at help@empowerlocal.com
- Live Chat: Log in to the EmpowerLocal dashboard to chat live with one of our team members.
- Direct Emails: Feel free to reach out to any EmpowerLocal team member directly at their individual email addresses, just as you always have. If needed, we’ll create a ticket on your behalf from there to ensure your question is tracked and resolved.
With Zendesk, we’re able to offer these additional communication channels to better support your needs and ensure you get timely, effective assistance whenever you need it.
We’re excited to bring you this enhanced support experience!
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